FAQ's
1. Where does TOHA based?
Toha is based in Vadodara, Gujarat, India.
2. What is the status of my order?
To check the status of your order, please refer to the tracking link provided in your confirmation email or contact our customer support for assistance.
3. What is Toha’s approach to slow fashion?
At Toha, we embrace slow fashion by prioritizing quality over quantity, creating timeless pieces that are thoughtfully designed and sustainably produced. We believe in the value of craftsmanship, using handwoven techniques that honor traditional practices while minimizing environmental impact.
We know that the food you eat affects your health and happiness.Passionate about sustainability, our dedication extends beyond providing clean dairy products. It centres on establishing a system that supply of the freshest, chemical-free products. we aim to provide the goodness of wholesome dairy products to the modern world without compromising the health of the people and the planet. No fluff, no impurities, and no shortcuts.
4. Where are Toha’s products made?
Toha’s products are proudly made in India, specifically in Vadodara, Gujarat. Our skilled artisans use traditional techniques to create each piece, ensuring that every garment reflects the rich heritage and craftsmanship of our culture.
5. What materials do you use?
At Toha, we use a variety of high-quality materials to create our garments, including modal silk, handwoven linen, organic cotton, and fine cotton. Each fabric is selected for its unique texture, durability, and sustainability, ensuring that our pieces not only look beautiful but also embody a commitment to responsible fashion.
6. How do I care for my Toha garments?
Our garments, crafted from handwoven fabrics like linen, cotton, silk, and organic cotton, are unique, showcasing slight variations and irregularities that reflect the authenticity of handloom. For delicate fabrics such as silk and fine cotton or linen, keep them away from jewellery and sharp objects. Store these items in a dry, shaded place and air them regularly to extend their lifespan. Silk garments should be dry cleaned and ironed on low heat. Cotton and linen are best cared for through hand washing separately with mild detergent and air drying in the shade. Avoid harsh chemicals like strong perfumes, starch, or harsh detergents, and always wash in cold water to ensure optimal care.
7. How long does shipping take?
Shipping typically takes 5-7 business days for domestic orders. International shipping times may vary based on the destination.
8. Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. Changes can only be made before the order has been processed and shipped.
9. Do you ship internationally?
Yes, Toha ships internationally. Please check our website for specific shipping rates and delivery times.
10. How do I contact Toha for support?
You can contact Toha for support by emailing us at hello@label-toha.com or by calling +91 8980553891.
11. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, digital wallets, and bank transfers. Please refer to our website for a complete list of accepted payment options.
12. Do you offer custom orders or made-to-measure services?
Yes, Toha offers customization options in terms of size, color, fabric, and style as long as it falls within our aesthetic range.
13. How can I stay updated on new collections and offers?
Yes, Toha offers customization options in terms of size, color, fabric, and style as long as it falls within our aesthetic range.
14. What makes Toha different from other fashion brands?
Toha stands out through its commitment to slow fashion, sustainability, and the art of handwoven craftsmanship. Each piece is designed to tell a story, emphasizing quality, personalization, and cultural heritage.
15. Do you wholesale your collections?
To learn more about our wholesale history, please email us at hello@label-toha.com
