Terms of service

1.      Welcome to Toha

Thank you for joining us on this mindful journey. By visiting and shopping with Toha, you’re agreeing to our Terms of Service. Let’s walk together through what that means.

 

2. Your Toha Account

Join Us: You can explore Toha without an account, but creating one enriches your experience. Your account details are personal—keep them secure.

Order with Intention: Every purchase supports sustainable fashion. When you place an order, you’ll receive a confirmation, and your payment will be handled securely. Prices are listed in [Currency], inclusive of taxes where applicable.

 

3. Shipping & Delivery: Crafted with Care

We’re committed to delivering your order thoughtfully and on time. Shipping times vary based on your location, and we’ll keep you informed. Should there be any delays, we’ll notify you promptly.

 

4. Mindful Returns & Exchanges

We do not offer returns or exchanges or refund on products delivered in perfect condition as per the order placed.

We hope our pieces bring you joy, but if something doesn’t fit right:

If you encounter an issue with fit or sizing, you may exchange the product by emailing us with the relevant details and images (if applicable) within 2 days of receiving your order at hello@label-toha.com.

For detailed information please refer the shipping and return policy.

 

5. Quality Assurance

We stand behind the quality of our products. If you encounter any issues, please reach out, and we’ll make it right. Your satisfaction is important to us.

 

6. Respecting Our Craft

All content on the Toha website, including designs, images, and text, is our intellectual property. We ask that you respect our work and refrain from using our content without permission.

 

7. Privacy & Security

Your privacy is as important to us as your satisfaction with our products. Our Privacy Policy outlines how we protect and use your data. By using Toha, you agree to these practices.

 

8. Fair Use

We believe in treating everyone fairly. Please use our website responsibly:

Prohibited Actions: Misuse, such as hacking or spamming, is not tolerated. We reserve the right to restrict access or take necessary actions if these terms are breached.

No Guarantees: While we strive for perfection, we cannot guarantee that our website will always be available or error-free. We’re always working to improve and appreciate your patience.

 

9. Updates to Our Terms

As we grow, our Terms of Service may evolve. We’ll update this page when changes are made, so please review these terms periodically.

 

10. Legal Standing

These terms are governed by the laws of [Your Country/State]. Any disputes arising from these terms will be settled under the jurisdiction of [Your Local Courts].

 

11. Reach Out Anytime

We’re here to help. For any questions, feedback, or support, contact us at:

 

Email: hello@label-toha@gmail.com

Thank you for being part of the Toha community, where every choice supports a more sustainable world.